We currently do not offer compassionate pricing. We do try to ensure we offer a variety of products at a competitive price to all our patients. We have a small operation and team, and try to keep the operational costs down, so we can pass on savings to our patients. We do try to keep a variety of quality and value products on the menu at all times. If we happen to get a sale price from the LP or supplier, we do try to offer that saving to our patients.

When you sign up; make a note of the email address verified in the process; use this same email when logging in or resetting your account password. Your email is your username. If you lost you password, or this is you first time logging in, please click reset and you will receive a link to set your password. Please check junk mail.

Optimus Cannabis is a Health Canada Medical Sales with Possession Licence Holder.

  • We do not cultivate, package, or manufacture cannabis products.
  • All products are procured from Health Canada–licensed producers.
  • We are authorized to provide medical cannabis exclusively to Canadian patients with a valid medical document (i.e., a prescription from a licensed healthcare practitioner).
  • Under the Cannabis Act, medical cannabis is available by delivery only.

The password must meet the following parameters to ensure your security: -must be 8 characters -must use a letter -must use a number -must contain a symbol. the following have been tested “!#$%”.

Canada Revenue Agency requires duty to be paid on all cannabis products with THC>.3% w/w; we discount the price and then add them back in to display the duty with your order for your educational purposes. The discounted duty is a deferment transaction to charge duty only on the actual dollar amount exchanged; which reduces the duty and GST tax added on top of the duty; the savings are passed down.

Shipping Information

We currently ship using Canada Post Express and Purolator.
Shipping rates are calculated at checkout based on your delivery address.

Free Shipping Thresholds

  • Canada Post → Free on orders $125+ before HST
  • Purolator → Free on orders $250+ before HST

Important Notes

  • Canada Post is the only option for P.O. Boxes.
  • Custom shipping arrangements may be available for phone orders. Please call us if you need a specific courier or delivery method.
  • Shipping cut-off is 2:00 PM Atlantic Time for same-day depot drop-off.

 

We currently ship to all Canadian provinces.

At this time, we do not ship to the territories (Yukon, Northwest Territories, Nunavut) as we have not had patient requests.

  • Shipping to the territories can be arranged with several weeks’ notice if required. Please contact us directly to discuss options.
No – we do not have a prescriber on staff. We always first recommend check with your family physician, as we believe medical cannabis should be taken into consideration with pharmaceutical prescriptions and other over the counter products. If you have no family physician or access to a medical document, there are numerous online virtual medical health clinics and medical cannabis specific clinics. Numerous options can be found via google search of “medical cannabis clinic Canada” or “Canada Virtual walk-In Clinic” or “Canada Medical Telehealth” We do not specifically recommend or endorse any clinic’s, but have seen medical document and patients from many of them.

Yes – We do billing to Medavie Blue Cross on behalf of our VAC clients. We also currently do billing for WCB-NS clients. At this time, we have not been approached to direct bill to any other insurer, but are willing to investigate upon request.

Hours & Order Processing

Phone & Order Fulfillment

  • Mon–Thu: 7:00 AM – 3:00 PM Atlantic Time (AT) (6:00 AM – 2:00 PM ET)
  • Fri: 7:00 AM – 2:00 PM AT (6:00 AM – 1:00 PM ET)

Same-Day Depot Drop-Off (Cut-Off)

  • Orders placed by 2:00 PM AT are guaranteed to reach the depot the same day.

Why We Open Early

  • Early hours let us receive courier shipments promptly, release new products faster, and process overnight orders quickly so patients get their orders as soon as possible.

After-Hours & Weekend Support

If we don’t answer, please leave a voicemail.

  • All voicemails are sent to our email and monitored remotely after hours and on weekends/holidays.
  • Urgent matters: We’ll email or call you back ASAP.
  • Non-urgent: We’ll return your call next business day.

Email Support

  • 📧 patientcare@optimuscannabis.ca — monitored every few hours, 7 days a week.

Right Here

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