We currently do not offer compassionate pricing. We do try to ensure we offer a variety of products at a competitive price to all our patients. We have a small operation and team, and try to keep the operational costs down, so we can pass on savings to our patients. We do try to keep a variety of quality and value products on the menu at all times. If we happen to get a sale price from the LP or supplier, we do try to offer that saving to our patients.
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Canada Revenue Agency requires duty to be paid on all cannabis products with THC>.3% w/w; we discount the price and then add them back in to display the duty with your order for your educational purposes. The discounted duty is a deferment transaction to charge duty only on the actual dollar amount exchanged; which reduces the duty and GST tax added on top of the duty; the savings are passed down.
We current only use Canada Post, Expedited Parcels. The shipping is calculated at the checkout, based on your address. We have found Canada Post to be the best pricing, and also one of the most reliable services thus far. We do not offer any express shipping options as we have found that the speed is not necessarily faster, and most couriers really do not guarantee or truly insure the delivery is met, and the extra cost is not justified. We do recommend if you are from outside the Maritimes, it is best to place your order on the weekend or Monday AM to guarantee you delivery by week end.
We are currently able to ship to: NS, PEI, NB, NFLD, QC, ON, SASK, and AB. We can look into other provinces upon a request. It may take 6 weeks, based on the ability to receive Excise stamps for that province.
No – we do not have a prescriber on staff. We always first recommend check with your family physician, as we believe medical cannabis should be taken into consideration with pharmaceutical prescriptions and other over the counter products. If you have no family physician or access to a medical document, there are numerous online virtual medical health clinics and medical cannabis specific clinics. Numerous options can be found via google search of “medical cannabis clinic Canada” or “Canada Virtual walk-In Clinic” or “Canada Medical Telehealth” We do not specifically recommend or endorse any clinic’s, but have seen medical document and patients from many of them.
Yes – We do billing to Medavie Blue Cross on behalf of our VAC clients. We also currently do billing for WCB-NS clients. At this time, we have not been approached to direct bill to any other insurer, but are willing to investigate upon request.
Our staff are present to answer the phone from 8 AM – 4 PM Atlantic Standard Time – or 7 AM to 3 PM Eastern Standard Time Monday to Friday. If we do not answer, we are on the line or actively filling or delivering orders. NOTE: All voice mails go to our email, and are monitored after hours and on weekends/holidays. Anything urgent, you will be emailed or called back ASAP. Non-urgent calls will be returned the next day. Patient’s can email patientcare@optimuscannabis.ca The email is monitored every few hours, seven days a week.